Common Questions About Working With Us

Every project is different, so we provide a tailored quote based on your needs. The final cost depends on factors such as the number of pages, required features, content, design requirements and your business goals.

This means you only pay for what your business actually needs — whether that is a simple brochure website, a redesign of an existing site, or a more advanced website with booking, e-commerce or marketing features.

The timeline depends on the size and complexity of the project, but most small business websites take around 2 to 4 weeks from planning to launch.

Before we start, we'll agree a clear timeline with you, including key stages such as content, design, development, review and launch, so you know what to expect throughout the process.

Our web design service includes planning the page structure, creating a modern and mobile-friendly design, developing the website, setting up basic SEO, adding contact forms, carrying out speed and security checks, and supporting the launch.

We shape every project around your business goals, so we create a website that not only looks good, but also helps your customers find you easily and get in touch with you.

Yes. First, we review your current design, performance, user experience and how well the website supports your business goals. We then recommend the best approach to make your website more modern, mobile-friendly, faster and more customer-focused.

Yes, we design all our websites to be mobile-friendly. We make sure your website looks good, loads quickly and is easy to use on mobile phones, tablets and desktop devices.

Yes, we build your website to be SEO-friendly. We pay attention to page titles, meta descriptions, clear content structure, mobile-friendliness, speed and the foundations of technical SEO.

As SEO is a long-term process, we can also support you with content and local SEO if needed.

Yes, depending on the structure of the project, we can build your website in a way that allows you to update it yourself after launch. For example, you may be able to manage text, images, blog posts, menus, prices or certain page content yourself.

If you prefer not to manage the website yourself, we can help with maintenance, content changes and technical support. Our aim is to provide the most practical and sustainable solution for your business.

Yes, we can help with hosting, domain and professional email setup if needed. If you are a new business, we can guide you through technical steps such as choosing a domain, launching your website and setting up suitable email addresses.

If you already have a domain, hosting or email system, we can review your existing setup and recommend the best technical solution for your website.

Once the website is completed, you own the design and content created for your project.

Your website is usually hosted on infrastructure managed by The ZNZ, which helps us handle technical maintenance, security and updates more easily. If needed, we can provide your website files to you. Your domain can either be managed through us or kept in your own account, depending on your preference.

Yes, although we are based in West Sussex, we can work with small businesses across the UK. We can provide local support to businesses in Horsham, Crawley, Worthing, Brighton and the surrounding areas, but our web design, SEO, branding and digital marketing services are not limited to this region.

Yes, we can also support you with branding and social media alongside web design. We can work on your logo, colour palette, visual identity, brand tone of voice and basic design needs to help your business look more professional and consistent.

We can also help with social media content planning, post designs, campaign ideas and digital marketing support.

Before we start the project, we need some basic information about your business, your goals, the services you offer, your target audience and what you expect from your website.

If you already have them, you can share materials such as your logo, brand colours, text, images, product or service information, prices and menus. Everything does not need to be ready at the beginning — we can guide you through anything that is missing.

Yes, we can review your existing website if it has been built on Wix, Squarespace, WordPress or a similar platform, and recommend the most suitable solution for your business.

Sometimes, making small improvements to the existing website may be enough. In other cases, a redesign may be the better option to make the website faster, more professional, more SEO-friendly and better suited to your business needs.

Yes, we can support you after your website goes live. Depending on your needs, we can help with content updates, technical maintenance, security checks, small design changes and more.

Some businesses prefer to manage their websites themselves, while others prefer to leave updates to us. Our aim is to keep your website up to date, secure and useful for your business after launch.

Yes, we work with restaurants, local shops and service-based small businesses. We understand that every business has different needs, so we plan your website around your business goals, your customers and the services you offer.

For restaurants, we can support you with menus, price updates, booking links, online ordering links and Google Business Profile. For local shops and service-based businesses, we can create websites that help customers find you easily, understand your services and get in touch.